Beckham Creek Cave Lodge
Cancellation Policy
Cancellation and Refund Policy:
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If you need date changes and it's at least 3 months from your stay, just text or email me, Rayne (870-365-9785), I can easily change your dates for up to one year from your original reservation date.
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If you simply need to cancel your reservation and request a refund and it's prior to 3 months before your stay, I will need to retain 25% of the booking fee.
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No refund given for cancellations made within 3 months or less before the stay.
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NOTE: The exception to all of these will be for any weather related situations, see below.
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Act of God Clause:
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In the event of weather-related circumstances preventing safe guest arrival (e.g., natural disasters), guests may receive a full refund or reschedule their reservation for up to 1 year from their original reservation date. Note that multiple reservation date changes are always allowed when requested at least 3 months prior to your reservation.
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Guests are responsible for verifying water levels before arrival (by communicating with the on-site caretaker). Even though we provide a full refund for all weather related cancellations, we do not provide alternative housing.
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In years past, we've never had to worry about water levels from our internal spring which provides water to the lodge, however, with weather patterns changing, we have been experiencing droughts which creates a limit on our water usage. If I contact you to discuss how many guests you're bringing and I inform you of our low water situation, you will have the option to postpone/reschedule your stay and I will offer you an extra night for free in exchange for the trouble this might cause you.