
Beckham Creek Cave Lodge
Cancellation Policy
Cancellation and Refund Policy:
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If you need date changes and it's at least 1 month from your stay, just text or email me, Rayne (870-365-9785), I can easily change your dates for up to one year from your original reservation date.
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You may cancel your reservation and request a refund prior to 1 month before your stay.
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No refund given for cancellations made within 1 month or less before the stay.
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NOTE: The exception to all of these will be for any weather related situations, see below.
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NOTE: If you pay using PayPal, they'll retain their fee if it's been over 180 days.
Act of God Clause:
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In the event of weather-related circumstances preventing safe guest arrival (e.g., natural disasters), guests may receive a full refund or reschedule their reservation for up to 1 year from their original reservation date. Note that multiple reservation date changes are always allowed when requested at least 1 month prior to your reservation.
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Guests are responsible for verifying water levels before arrival (by communicating with the on-site caretaker). Even though we provide a full refund for all weather related cancellations, we do not provide alternative housing.
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In years past, we've never had to worry about water levels from our internal spring which provides water to the lodge, however, with weather patterns changing, we have been experiencing droughts which creates a limit on our water usage. If I contact you to discuss how many guests you're bringing and I inform you of our low water situation, you will have the option to postpone/reschedule your stay and I will offer you an extra night for free in exchange for the trouble this might cause you.